Answers to the most Frequently Asked Questions:

How do I place an order?

How do I request a sample?

How do I find the correct nib size?

How do I locate the correct model numbers?

What software is needed to view this site?

Additional help

To Place an Order:

Call us toll free at 1-888-440-ARRO

In New Jersey, call (201) 567-4112

Fax your order to (201) 567-1373

Email your order to

Contact us via snail mail:

        Arro-Mark Company, L.L.C.
        158 West Forest Avenue
        Englewood, New Jersey 07631 USA

To Request a Sample:


Please use our online sample request form linked below, or you may contact us directly via phone, fax or e-mail.

Sample Request Form


To Find the Correct Nib Size:


To find a nib size that best suits your requirements, please download our guide to nib sizes (Adobe Acrobat Reader is required to view this file).


Guide to Nib Sizes


To Locate the Correct Model Numbers:


Model numbers are specified on the page of each respective product. For your convenience, you may also refer to our list of product model numbers linked below. Please note that for items yet to be added to our system, the model number "00000" will be listed.   Please contact us for additional assistance or if you have any questions.


List of Product Model Numbers



Software Required to View this Web Site:


Click here for Adobe Acrobat Reader (required to view PDF files).

Click here for Macromedia Flash Player (required to view interactive demos).


Additional Help:

If your have any questions about our products or require additional assistance, please contact us toll free at 1-888-440-ARRO or email us at

©2016 Arro-Mark Company, L.L.C.